What Our Customers Say

At Saffron Outdoor Living, our reputation has been built on genuine customer satisfaction, expert craftsmanship, and attention to detail. Every project we complete — from premium Weinor awnings to bespoke glass verandas and Primrose Awning installations — reflects our commitment to delivering quality without compromise. We take great pride in the glowing feedback we receive from clients across Essex, Suffolk, and Cambridgeshire, many of whom return to us or recommend our services to friends and family.

Our team believes that great service goes beyond the installation itself. From the moment you make an enquiry, you’ll experience friendly communication, transparent advice, and reliable aftercare support. Whether it’s a small awning repair or a full outdoor living transformation, our engineers and designers ensure every detail is handled with professionalism and care.

We’re humbled to have earned over 200 five-star Saffron Outdoor Living reviews, celebrating not just the products we install but the people behind them. Customers consistently highlight our reliability, cleanliness on site, and our ability to make the whole process stress-free. For us, there’s no better compliment than knowing we’ve helped create a space our clients truly love and enjoy year-round.

When you read through our Saffron Outdoor Living reviews, you’ll see recurring themes of trust, quality, and exceptional results — the values that define everything we do. Your satisfaction is at the heart of our business, and every testimonial is a reminder of why we continue to set the standard in outdoor living excellence. Here’s what they have to say:

 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ed B 
 
7 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Once again, an excellent experience!
We had our German electric canopies/sunshades fitted around 4 years ago and it was one of the best things we have done.
SOL came today to clean and service them.
Friendly, efficient and knowledgeable.
Great job chaps!
I strongly recommend this company!!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Derek Prater 
 
6 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
When my Markilux MX3  Awning  stopped working after about 4.5  years, the original installer took months to respond despite repeated calls and emails and was not interested in undertaking the repair.

In contrast Saffron Outdoor Living were excellent  when I emailed them. Within 24 hours a team had visited, diagnosed the problem and obtained a quote for replacement of the motor.  The new motor was received and fitted in less than 2 weeks.  Throughout, all the members of the the team at Saffron Outdoor living were professional, showed good expertise and knowledge of the product and were very  quick to respond to any questions.

I would not hesitate to recommends Saffron Outdoor Living.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Baldip Singh 
 
1 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Super highly recommend Saffron Outdoor Living. The team from the office (Beth) to the install engineers (Liam and Cam) were tremendous throughout. I originally went to Crocodilla who were initially helpful but then became irritated by further questions I had. Its not everyday you buy an awning and therefore being educated is part of the sales process.

Safe to say Saffron handled all the questions amazingly and provided me with first class service throughout. The consultancy, care and know how is top notch.

Highly recommended & excellent service!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Wendy Poynter 
 
16 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Excellent customer service from the initial enquiry through to todays installation and would thoroughly recommend Saffron Outdoor Living.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Roger Hollis 
 
15 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
What a great Company & it was a brilliant experience dealing with them! We were let down by a fitter to install our electric awning but were recommended Saffron Outdoor Living.  We made contact & they were very obliging & helpful over the phone & arranged fitting within a few days.
Liam & his pal arrived as promised & fitted the awning in no time. They did a very professional job, set up the remote control & connected it to an electrical supply for us so everything was working fine before they left. They were both very friendly and helpful, demonstrated how to operate the awning & how to change the awning valance when required. They also left us a comprehensive Handover pack that clearly describes how to care & maintain the awning as well as providing a 12 month guarantee on fitting. The company can also change the fabric on the existing or replace awnings if required at some future date.
I must say the whole process was exceptional. We can't recommend Saffron Outdoor Living highly enough. So happy to find such a helpful & customer focused setup. We will certainly use them again & really appreciated Liam's help & very pleased with the results!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Adam Harker 
 
8 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I had an issue with an awning fitted by Saffron a couple of years ago ( it was shorting out my electrics ) Saffron have been brilliant , they came out yesterday and found & fixed the issue .  Punctual  helpful  professional  - proper service .  Thank you
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Barney Brown 
 
3 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Fantastic small family run firm that really know their products and installed a fantastic awning for us. The whole process from initial contact, measuring up to install was great. Nice to buy from a firm that employs all their installers directly as well as you can really sense the pride they all have in the firm.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Debra Cooper 
 
13 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
As always, a fabulous, friendly service . Thank you
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Hanbury 
 
31 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
 
My experience of dealing with this company could not have been better. Everything was done so well. David was very helpful with his advice, the administration and paperwork was very professional and Liam and Cameron installed the awning beautifully with great care.Thank you.
Dr Chris Hanbury
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Probbie 
 
8 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Saffron did a great maintenance job on our lovely Awning. Lovely people to deal with.
  
 
 
  
 
 
 
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